Returns & Exchanges
At Cheerstash, we want you to be completely satisfied with your purchase, which is why we offer a 30-day return window for items in their original, unused condition. Our streamlined process ensures that if your order isn't perfect, we'll work quickly to make it right.
Return Process
- 1.Initiate Your Request
Visit our online returns portal with your order number and email address to select the items you wish to return or exchange.
- 2.Prepare Your Package
Securely pack the items in their original packaging, ensuring all tags and protective materials are intact to qualify for a full refund.
- 3.Attach the Label
Print the prepaid shipping label provided via email and affix it to the outside of your package, covering any previous shipping marks.
- 4.Receive Your Refund
Once our warehouse inspects your return, we will process your refund to the original payment method within 5-7 business days.